Introducing ChannelOS
THE ALL-ENCOMPASSING, OPEN SAAS PLATFORM
PURPOSE-BUILT FOR YOUR CHANNEL BUSINESS.
Explore the 7 apps inside ChannelOS
Business Planer
Partner Onboarding
Marketing Automation
Sales Management
Partner Community
Service Automation
Learning Management
Business Planner allows you to set up business goals for your channel partners by tiers, regions, or whatever other criteria you choose. From there, this application helps all business managers monitor and act on performance triggers to make sure the channel business continues to thrive.
ATTRACT THE RIGHT PARTNERS / ENSURE THEY ARE MEETING YOUR GOALS
The Business Planner application helps you define what you want from your channel program. You'll be able to establish channel goals, determine how to measure success, and even determine how to find and attract and evaluate the right partners for your business.
Define campaigns that will help you reach your business goals and track each partner’s progress. Know where you are at any time with our Custom Performance Dashboard.
Manage MDF
Marketing Development Funds are a successful driver of channel sales. Using Business Planner, MDF can be tied to business objectives, and from this single application you can monitor accruals, respond to fund requests, and provide reimbursements to partners.
Produce Reports
Easily and quickly perform quarterly and annual business reviews against the metrics of your choice and business plans. Promote transparency with performance reports automatically sent to you and your partners. Any KPIs that are important to you and your business can be tracked, with smart routing and logic to alert you when certain indicators need attention.
The first impression is a lasting impression. That’s why the Partner Onboarding app is there to make it easy for your channel network to connect and flourish, and for you to manage thepartner operations.
Every partner program is unique
You define your partner tiers, with requirements for each tier and the KPIs that will measure success. Using the included partner enablement workflows, checklists, and built-in automation, you define the route a reseller takes to become your partner. Ensure every partner is automatically linked to the right channel manager or resource.
The easiest onboarding experience.
It’s easy to increase partnerships with our click-through partner applications and built-in contract management. An easy-to-use embeddable Partner Finder is included. Decide what partners are in the finder and incentivize behavior.
Amplify your strongest messaging and latest news with the Marketing Automation app. Easily share co-branded material, create unique campaigns, and track the success of your partner marketing activities.
Get everyone to talk the talk.
Share all kinds of information with your partners: video, web content, email, etc.
With co-branded libraries and content syndication, partners can easily grab the latest pieces of marketing material with their logo and contact info automatically placed onto it. And not just printed marketing material. Email campaigns, and all kinds of social media posts are supported too. All of this can be segmented across the partners in any way you define.
Beyond just co-branded material, our content syndication feature allows partners to have a dynamically updated widget on their website that will display your latest news, events, and offers. Don't want all your partners to have the same information? You can also segment this information for a given duration by any segment you choose.
Track the walk.
Create and track the performance of campaigns to see which are getting the results you want. Create as many campaigns as you want, for any subset of partners you want for as long as you want. Through automated inbound lead distribution based on the rules you set, partners can automatically receive the leads they earn.
Get your arms around the entire sales cycle, and enable real growth in your channel business. The Sales Management app is built with this in mind, and helps you achieve success through a three-pronged approach.
Enable Your Partners
Partners can quickly and easily register sales deals or opportunities giving you all the custom information that you require to accept that request.
Our Artificial Intelligence Engine continually looks for potential conflicts, among partners and between partners and direct sales.
With one click Partner Managers can reject or approve deal registrations.
Facilitate quoting
Our new sales quoting tools means that partners can create quotes and proposals right in their portal. You can give partners access only to the products they can sell with your descriptions.
Different partner tiers can have different quote templates and uploading new sku's is as easy as uploading a .csv file. Partners can even accept orders right through the sales quoting module, making it even easier for your partners to do business with you.
EASY-TO-USE Custom Reporting
Now it's even easier to know what is happening in the channel. Create custom forecasts and more by partner, territory, or any other way you want to slice and dice your channel.
A full cloud services ordering, provisioning and delivery solution for your business means that you can enable your resellers to quickly and easily sell, and deliver your SaaS solution.
Instant provisioning
From the moment a customers orders from the reseller's portal, the SaaS solution is provisioned accurately and quickly, and then delivered to the customer in near real-time. Add new SaaS solutions quickly and easily with custom workflows, WebAPI and Callouts.
Monitor subscriptions
Be in the know. Know when customers are ready to renew. Know which partners are selling and delivering. Stay in the know. Get reporting not only from the Service Automation application but request reports from the partners, all through their one, comprehensive portal.
The best way to make sure your partners know the product is to enable continuing education with your own training and certifications. Provide a training calendar and make in-house training materials available for download. Do you use your own LMS? Then integrate it into ChannelOS and your partners can access it without media discontinuity.
Provide Training plans and documents
Get your partners in shape! Help them to be successful in selling your solutions by giving them access to webinars and on-site trainings as well as to presentations, documentation and links to your e-Learing offerings.
Integrate your own LMS
If you are using an LMS to educate your partners, use our interfaces we provide for all legacy Learning Managnement Systems. Therefore your partners will not need to jump from one application into another but can access all trainings and certifications via ChannelOS.